Venstar Manuals & User Guides

Founded in 1992 and based in Southern California, Venstar Inc. is a premier designer and manufacturer of thermostat and energy management systems. With an installation base of over 10 million units across North America, Venstar is one of the largest independent suppliers of HVAC control products. The company offers a diverse range of solutions, including the popular ColorTouch touch-screen thermostats, the commercial-grade Explorer series, and the Surveyor Energy Management System widely used in retail chains.

Venstar distinguishes itself with the Skyport Cloud Service, a robust platform that allows users to monitor and control their heating and cooling systems remotely via mobile apps or the web. Committed to innovation and compatibility, Venstar products seamlessly integrate with major home automation ecosystems like Amazon Alexa, Google Assistant, and Control4, making them a preferred choice for modern energy efficiency.

• How do I connect my Venstar thermostat to Wi-Fi?

  Most Venstar Wi-Fi thermostats, such as the Explorer Mini, require the Venstar Configurator App to set up the Wi-Fi connection. Press and hold the FAN button for 5 seconds to enter setup mode, then follow the instructions in the app.

• What is Venstar Skyport?

  Venstar Skyport is a cloud service that allows you to access and control your thermostat remotely via a web browser or mobile app. It also provides analytics on runtime and energy usage.

• How do I reset my Venstar thermostat to factory defaults?

  Factory reset procedures vary by model. Generally, you can find this option in the Settings or Setup menu under 'Factory Defaults'. For some models like the T2100, ensure the mode is set to OFF before restoring defaults.

• Where can I find the model number of my thermostat?

  The model number is often printed on the back of the thermostat faceplate (requires removing it from the wall) or can be viewed in the 'Thermostat Info' or 'About' screen in the device menu.