CTOUCH Manuals & User Guides

CTOUCH is a leading technology manufacturer focused on large-format interactive touchscreens and team collaboration tools for both classrooms and corporate boardrooms. Their diverse hardware ecosystem includes popular models like the CTOUCH Canvas, Riva series, and Laser Sky displays, frequently enhanced by modular additions like the Android Upgrade Module.

CTOUCH complements its hardware with the Sphere Remote Management Tool, allowing IT administrators to seamlessly deploy, manage, and push firmware updates to displays distributed across a network. Furthermore, CTOUCH provides robust mounting solutions, such as the Wallom electric wall lifts, prioritizing electrical safety, accessible height adjustments, and user-friendly interactions in busy collaborative spaces.

• Which models does the CTOUCH Sphere Remote Management Tool support?

  Sphere supports the CTOUCH Riva, Riva D2, Riva R2, and Neo displays, as well as the Laser Sky and Laser Nova models when equipped with the Android Upgrade Module.

• How do I access the hidden Android Dealer Menu on a CTOUCH device?

  To access the advanced Android settings, log out to the lockscreen, tap the lock icon 6 times, and enter the dealer PIN provided in your product documentation.

• How do I pair the remote control with my CTOUCH Wallom electric wall lift?

  When the wall lift is powered on, press the small button on the side of the control box until it stops beeping. Then press the 'SET' button on the remote control. Consecutive beeps will indicate pairing is underway, followed by a final beep when pairing is complete.

• What is the recommended maintenance for my CTOUCH interactive touchscreen?

  Only clean the display with a soft, slightly damp cloth after unplugging the device. Do not use liquid or aerosol cleaners directly on the screen. Avoid installing the unit near heat sources or displaying fixed imagery for extended periods.