SCIEX Manuals & User Guides

SCIEX is a global leader in the life science industry, specializing in the precision detection and quantitation of molecules. With over 50 years of proven innovation, the company empowers scientists and laboratory analysts to solve complex analytical challenges across basic research, drug discovery and development, environmental testing, forensics, and clinical diagnostics.

Their comprehensive portfolio includes state-of-the-art capillary electrophoresis (CE) and liquid chromatography-mass spectrometry (LC-MS/MS) systems, such as the ZenoTOF, TripleTOF, and QTRAP series. SCIEX provides not only transformative hardware, like the Triple Quad 7500 and 7500 Plus Systems, but also powerful software solutions for routine and complex analysis. With dedicated platforms like the SCIEX Now Learning Hub, they offer extensive training and support resources to ensure laboratories maintain optimal performance, minimize unplanned downtime, and achieve continuous readiness.

• Where can I find support for my SCIEX mass spectrometer?

  Visit the SCIEX Now support portal at support.sciex.com for system troubleshooting, software downloads, and technical assistance from the European Technical Assistance Center (ETAC) or other regional teams.

• How do I access training for SCIEX instruments?

  Customers can access the SCIEX Now Learning Hub via the main website (Support tab) to enroll in self-paced eLearning courses, premium online content, and virtual instructor-led programs.

• Are SCIEX solutions suitable for clinical diagnostics?

  Yes, the SCIEX clinical diagnostic portfolio includes systems intended for In Vitro Diagnostic use, though availability varies by country. Always check specific product labeling.

• Where can I find SCIEX software documentation and release notes?

  Software user guides, patches (such as for Analyst Device Driver), and release notes can be found on the SCIEX support and software downloads pages.