คู่มือและคู่มือผู้ใช้ Portwell

พอร์ตเวลล์อิงค์ is a globally recognized innovator in the industrial PC and embedded computing solutions market. They specialize in the design and manufacture of reliable, enterprise-grade hardware, including single-board computers (SBCs), fanless embedded systems, network appliances, and IoT edge devices.

Built for demanding environments in industrial automation, medical healthcare, digital signage, and network security, Portwell's product portfolio is engineered for high performance, thermal efficiency, and longevity. Headquartered in Taiwan with offices worldwide, Portwell offers world-class technical support and comprehensive RMA services to keep mission-critical applications running efficiently.

• Where can I find drivers and BIOS updates for my Portwell motherboard?

  Visit the Portwell Support Center at portwell.com/support.php or portwell.com.tw to access the latest drivers, BIOS, and EC updates for your specific module.

• Where can I find the pinout information for my COM-HPC module?

  Pinout tables, Jumper settings, and IO interface definitions are comprehensively detailed in your specific product's user manual.

• Can I upgrade the storage or RAM in my Portwell fanless system?

  Yes, models like the WEBS series support memory and storage expansion. Please check your product's datasheet and user guide for compatible M.2, SSD, and SO-DIMM specifications.

• What is the process for returning a defective Portwell product?

  Detailed instructions and requirements for RMA (Return Merchandise Authorization) are available at portwell.com/rma_policy.php. Contact technical support first to verify the defect.