Pawccoli Manuals & User Guides

About Pawccoli

Pawccoli, manufactured by Shenzhen Longpet Technology Co., Ltd., is dedicated to creating thoughtful, high-quality products for household pets. The brand's product lineup includes smart, sensor-equipped pet water fountains and durable, lightweight pet strollers such as the ShadowSlim, ShadowGlide, and ShadowMax models.

Designed with both pet comfort and owner convenience in mind, Pawccoli products feature easy-to-clean components, shock-absorbing wheels, and reliable safety mechanisms. Whether ensuring daily hydration with multi-filtration systems or providing safe, comfortable transport during outings, Pawccoli aims to enhance the everyday lives of pets and their owners.

• How long is the warranty on Pawccoli products?

  Pawccoli offers a 12-month limited warranty on all products purchased directly from them, covering defects in materials or workmanship under normal usage.

• Can I wash my Pawccoli pet fountain in the dishwasher?

  No, Pawccoli pet fountains should not be washed in a dishwasher. The fountain base must never be immersed in any liquid. Washable components, such as the stainless steel tray, drip tray, and water tank, should be hand-washed with clean water.

• What is the maximum weight capacity of Pawccoli pet strollers?

  Weight capacity depends on the model. Standard models like the ShadowSlim and ShadowGlide typically support up to 33 lbs, while the medium dog ShadowMax stroller supports up to 48.5 lbs. Always check your specific user manual to prevent instability or damage.

• How often should I replace the filter in my Pawccoli water fountain?

  It is recommended to replace the filter every 1 month. The fountain features an orange filter indicator light that will turn solid to remind you when it's time for a replacement.