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Helper offers a reliable range of domestic kitchen appliances designed to make food preparation easier and more efficient. The brand's product lineup includes versatile multifunctional electric ovens with grill and hot air functions, smart edition food processors capable of kneading, mixing, and grinding, as well as convenient rice cookers with built-in steamers. Built with everyday safety and functionality in mind, Helper appliances are crafted to become indispensable tools for both novice and experienced home cooks.

• Where can I find the user manual for my Helper food processor or oven?

  User manuals and instruction guides for Helper food processors, electric ovens, and rice cookers can be found on this page. Simply browse the model list or use the search bar to locate your specific appliance.

• Are Helper kitchen appliances safe to use?

  Yes, Helper appliances are designed to meet high standards of safety and quality. However, it is important to carefully read the safety instructions in the provided manual, such as ensuring proper grounding and keeping appliances out of reach of children.

• Can I wash the accessories of my Helper appliance in the dishwasher?

  While some accessories may be dishwasher safe, others, like the inner pot of the Helper rice cooker or certain food processor attachments, are recommended for manual washing with mild detergent to preserve their non-stick surfaces and longevity. Always refer to your product's specific user manual for cleaning instructions.

• What should I do if my Helper electric oven emits smoke during its first use?

  It is completely normal for new electric ovens to emit a slight odor or light smoke during their first use. This is due to the burning off of protective manufacturing coatings on the heating elements. The manual recommends running the oven empty at a high temperature (around 250°C) for about 10 minutes prior to first use.