DeyeeMed Manuals & User Guides

DeyeeMed, officially known as Shenzhen Deyee Medical Technology Co., Ltd., is an innovative manufacturer of healthcare and physiotherapy robots. Utilizing cutting-edge artificial intelligence, 3D vision, and collaborative robotic arms, their products deliver precise, automated treatments such as moxibustion and deep tissue massage. Their devices are engineered for both clinical and home-based environments, prioritizing user safety with advanced features like infrared thermal imaging, intelligent acupoint recognition, and force-control sensors.

• How do I find the manual for my DeyeeMed massage robot?

  You can browse or search the DeyeeMed category on our site to find user manuals for models like the DY-H3 and H3IDEN-V3.

• How do I properly set up the DeyeeMed Moxibustion Robot?

  According to the user manual, ensure the emergency stop switches are released by turning them clockwise, connect the robot to a power supply, wait for it to boot up, and ensure a stable 4G network connection before beginning treatment.

• Whom do I contact for DeyeeMed technical support?

  You can reach DeyeeMed's national support hotline at 400-8833-386 in China, or contact their business line at +86 135 3418 8115 for further assistance.

• How often should I replace the filter in my DeyeeMed robot?

  The user manual states that the smoke purification filter net should be replaced after each moxibustion session to maintain optimal performance and safety.