คู่มือผู้ใช้ Google Nest WiFi (รุ่นที่ 2) AC2200 Access Point

1. บทนำ

This manual provides essential instructions for setting up, operating, maintaining, and troubleshooting your Google Nest WiFi (2nd Gen) AC2200 Access Point. This device is designed to expand your existing Nest Wifi network, providing broader and more reliable Wi-Fi coverage throughout your home.

The Nest Wifi Point also functions as a smart speaker with Google Assistant built-in, allowing for voice control of your Wi-Fi network, smart home devices, music playback, and more.

2. สิ่งที่รวมอยู่

Your Google Nest WiFi (2nd Gen) AC2200 Access Point package contains the following items:

• One (1) Google Nest Wifi Point (2nd Gen)
• อะแดปเตอร์ไฟฟ้าหนึ่ง (1) ตัว

บันทึก: A Google Nest Wifi Router (sold separately) is required to establish your primary Wi-Fi network before adding an Access Point.

3. สินค้าหมดview

Familiarize yourself with the physical components of your Nest Wifi Point.

ภาพที่ 3.1: ด้านหน้า view of the Google Nest Wifi Point. This image displays the sleek, minimalist design of the device, featuring a smooth white exterior with a perforated base for speaker output and ventilation.

ภาพที่ 3.2: หลัง view of the Google Nest Wifi Point. This image highlights the power input port at the bottom rear and a small, recessed reset button located above it. The power cable is shown connected.

4. คำแนะนำในการตั้งค่า

Follow these steps to add your Nest Wifi Point to an existing Nest Wifi network.

1. Ensure Router Setup: Verify that your primary Nest Wifi Router is already set up and providing internet access. The Nest Wifi Point cannot function independently.
2. เลือกตำแหน่ง: Place your Nest Wifi Point in a central location within the area where you want to extend Wi-Fi coverage. Avoid placing it near large metal objects, thick walls, or other devices that may cause interference.
3. เชื่อมต่อพลังงาน: Plug the included power adapter into the power port on the back of the Nest Wifi Point (refer to Image 3.2) and then into a wall outlet. The device will power on automatically.
4. Open Google Home App: On your smartphone or tablet, open the Google Home app. If you don't have it, download it from the App Store (iOS) or Google Play Store (Android).
5. เพิ่มอุปกรณ์: In the Google Home app, tap the "Add" (+) icon, then select "Set up device" > "New device."
6. Select Nest Wifi Point: The app should detect your new Nest Wifi Point. Follow the on-screen prompts to select it and begin the setup process.
7. สแกนรหัส QR: You may be prompted to scan the QR code located on the bottom of your Nest Wifi Point.
8. Assign Location: Choose a room for your Nest Wifi Point or create a new one within the app.
9. ตั้งค่าให้เสร็จสมบูรณ์: The app will guide you through connecting the point to your existing Nest Wifi network. Once connected, the device will update its software if necessary.

สำคัญ: Ensure your Nest Wifi Router and Point are purchased for the same geographical region to avoid compatibility issues.

5. Operating Your Nest Wifi Point

Your Nest Wifi Point extends your Wi-Fi coverage and acts as a smart speaker.

5.1. Wi-Fi Extension

Once set up, the Nest Wifi Point seamlessly integrates with your Nest Wifi network, creating a mesh system. This extends reliable Wi-Fi coverage to areas of your home that previously had weak signals. Devices will automatically connect to the strongest available signal as you move around your home, ensuring an uninterrupted connection for activities like video calls and streaming 4K content.

ภาพที่ 5.1: Diagram illustrating mesh Wi-Fi coverage. This graphic shows how a Nest Wifi Router combined with one or more Nest Wifi Points can extend Wi-Fi signals to cover larger homes, eliminating dead zones and providing consistent connectivity across multiple floors and rooms.

5.2. Google Assistant Functionality

The Nest Wifi Point includes Google Assistant. You can use voice commands for various tasks:

• การจัดการเครือข่าย: "Hey Google, pause Wi-Fi for [device name]." or "Hey Google, run a speed test."
• การควบคุมบ้านอัจฉริยะ: "Hey Google, turn off the lights." (Requires compatible smart home devices).
• Music & Entertainment: "Hey Google, play jazz music." or "Hey Google, play [podcast name]."
• ข้อมูล: "Hey Google, what's the weather?" or "Hey Google, set a timer for 10 minutes."

An active internet connection is required for Google Assistant features.

6. การบำรุงรักษา

To ensure optimal performance and longevity of your Nest Wifi Point, consider the following maintenance tips:

• การอัปเดตซอฟต์แวร์: Your Nest Wifi Point automatically receives software updates to improve performance, add features, and enhance security. Ensure your device is connected to the internet for these updates.
• การทำความสะอาด: Gently wipe the exterior of the device with a soft, dry, lint-free cloth. Do not use harsh chemicals, cleaning solvents, or abrasive materials.
• การระบายอากาศ : Ensure the perforated base and top of the device are not obstructed to allow for proper airflow and prevent overheating.
• การจัดวาง: Avoid placing the device in direct sunlight or in areas with extreme temperatures or humidity.

7 การแก้ไขปัญหา

If you encounter issues with your Nest Wifi Point, try the following solutions:

7.1. Point Not Connecting or Offline

• ตรวจสอบพลังงาน: Ensure the power adapter is securely plugged into the Nest Wifi Point and a working wall outlet.
• รีสตาร์ทอุปกรณ์: Unplug the power adapter from the Nest Wifi Point, wait 10 seconds, then plug it back in. Allow a few minutes for it to restart and reconnect.
• สถานะเราเตอร์: Verify that your primary Nest Wifi Router is online and functioning correctly.
• ความใกล้ชิด: Move the Nest Wifi Point closer to your Nest Wifi Router to see if it improves the connection.
• แอปหน้าแรกของ Google: Check the Google Home app for status messages or troubleshooting steps specific to your device.

7.2. Slow Wi-Fi Speeds in Extended Areas

• Relocate Point: Experiment with different placements for your Nest Wifi Point. Placing it roughly halfway between your router and the weak signal area often yields the best results.
• การรบกวน: Identify and move away from potential sources of interference such as microwaves, cordless phones, or large electronic appliances.
• Run Speed Test: Use the Google Home app to run a network speed test to diagnose potential bottlenecks.

7.3. Google Assistant Not Responding

• การเชื่อมต่ออินเตอร์เน็ต: Confirm your Nest Wifi network has an active internet connection.
• ไมโครโฟน: Ensure the microphone is not muted. There is typically a physical switch or button on the device to mute/unmute the microphone.
• Voice Match: If you use Voice Match, ensure you are speaking clearly and that your voice is recognized.

7.4. Regional Compatibility

สำคัญ: Google Nest Wifi devices are designed for specific regions. A Nest Wifi Point purchased in one country may not be fully compatible or function correctly with a Nest Wifi Router from a different country. Always ensure your devices are intended for use in the same region.

8. ข้อมูลจำเพาะ

9. การรับประกันและการสนับสนุน

9.1. ข้อมูลการรับประกัน

For detailed warranty information regarding your Google Nest Wifi Point, please refer to the warranty card included with your product or visit the official Google Nest support webไซต์ เงื่อนไขการรับประกันอาจแตกต่างกันไปในแต่ละภูมิภาค

9.2. การสนับสนุนลูกค้า

If you require further assistance or have questions not covered in this manual, please visit the official Google Nest Help Center or contact Google Support directly. You can find contact information and extensive support resources on the Google Nest webเว็บไซต์:

support.google.com/googlenest