คู่มือการใช้งานเครื่องเทอร์มินัลสี่เหลี่ยม

การแนะนำ

The Square Terminal is an all-in-one device designed for businesses to efficiently process payments and print receipts. It offers a streamlined solution for accepting various payment types, ensuring quick and secure transactions. This manual provides comprehensive instructions for setting up, operating, and maintaining your Square Terminal.

คุณสมบัติที่สำคัญ ได้แก่:

• Acceptance of all major credit and debit cards.
• Integrated receipt printer.
• Cordless operation with a built-in, long-lasting battery.
• Fast processing of chip cards.
• 24/7 fraud prevention and phone support.

Figure 1: The Square Terminal, an all-in-one payment device.

การตั้งค่า

Follow these steps to set up your Square Terminal for the first time:

1. แกะกล่อง: Carefully remove the Square Terminal and its power adapter from the packaging.
2. การเชื่อมต่อไฟฟ้า: Connect the power adapter to the Square Terminal. The device can be used cordlessly once charged, but initial setup and charging are recommended with the adapter connected.
3. เปิดเครื่องครั้งแรก: กดปุ่มเปิด/ปิดเครื่องที่อยู่ด้านข้างอุปกรณ์ค้างไว้จนกว่าหน้าจอจะสว่างขึ้น
4. การเชื่อมต่อเครือข่าย: Follow the on-screen prompts to connect your Square Terminal to a Wi-Fi network. A stable internet connection is required for processing payments.
5. Account Setup/Sign-in: Create a new Square account or sign in with an existing one. This process is guided by the on-screen instructions.

คำแนะนำการใช้งาน

The Square Terminal supports various payment methods for customer convenience.

Taking Payments

• Chip Cards: Insert the customer's chip card into the slot at the bottom of the terminal. The transaction will process in approximately two seconds.

Figure 2: Inserting a chip card for payment.
• Contactless Payments (Tap): Instruct the customer to hold their contactless card or compatible mobile device near the display of the terminal.


Figure 3: Processing a contactless payment by tapping a card.



Figure 4: Processing a contactless payment using a mobile device.

• Swipe Payments (Magstripe): For cards without a chip or contactless capability, swipe the card through the magstripe reader located on the side of the terminal.

การพิมพ์ใบเสร็จ

The Square Terminal has a built-in printer for physical receipts.

• After a successful transaction, the terminal will prompt you to print a receipt.
• Ensure receipt paper is loaded correctly into the printer slot.
• Customers also have the option to receive digital receipts via email or text message.

Figure 5: The Square Terminal generating a printed receipt.

การซ่อมบำรุง

• การจัดการแบตเตอรี่: The built-in battery is designed to last all day. Recharge the device using the provided power adapter when the battery level is low.
• การทำความสะอาด: Use a soft, dry cloth to clean the exterior of the Square Terminal. Avoid using abrasive cleaners or solvents. For the screen, a microfiber cloth is recommended.
• ข้อควรพิจารณาด้านสิ่งแวดล้อม: Avoid exposing the device to direct sunlight for extended periods, as this may affect its functionality and lifespan.

การแก้ไขปัญหา

If you encounter issues with your Square Terminal, consider the following common solutions:

• อุปกรณ์ไม่ได้เปิดเครื่อง: Ensure the device is properly connected to the power adapter and has been charging for a sufficient period.
• Payment Processing Issues:
  • ตรวจสอบให้แน่ใจว่าการเชื่อมต่อ Wi-Fi เสถียร
  • Ensure the card is inserted or tapped correctly.
  • Restart the Square Terminal.
• Receipt Printer Not Working:
  • Check if the receipt paper roll is correctly installed and not empty.
  • Ensure there are no paper jams.
• ประสิทธิภาพการทำงานช้า: A device restart can often resolve temporary performance issues.

หากต้องการความช่วยเหลือเพิ่มเติม โปรดดูที่ official user guide (PDF) or contact Square support.

ข้อมูลจำเพาะ

การรับประกันและการสนับสนุน

Square provides 24/7 phone support for the Square Terminal. Additionally, the device includes 24/7 fraud prevention to ensure secure transactions.

For specific warranty details, please refer to the documentation included with your purchase or visit the official Square support website. There are no long-term contracts or hidden fees associated with using the Square Terminal for payment processing.