คู่มือผู้ใช้ iStorage diskAshur2 HDD 1TB สีดำ

การแนะนำ

The iStorage diskAshur2 is a secure, portable hard drive designed to protect your digital assets with advanced hardware encryption. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device, ensuring optimal performance and data security.

รูปที่ 1 : ด้านหน้า view of the iStorage diskAshur2 HDD, showcasing the integrated keypad for PIN entry.

คุณสมบัติหลัก

• ง่ายต่อการใช้: Authenticate with a 7-15 digit PIN. Data is encrypted using AES-XTS 256-bit hardware encryption upon disconnection. No software required.
• Data Compliance: Helps ensure compliance with data regulations such as GDPR, CCPA, and HIPAA.
• Portable & Rugged: Designed for portability, dust and splashproof with IP56 certification. Features a Common Criteria EAL5+ (Hardware Certified) secure microprocessor.
• ความเข้ากันได้ในวงกว้าง: Works with any device featuring a USB port, including MS Windows, macOS, Linux, Chrome, Android, Thin Clients, Zero Clients, Embedded Systems, Citrix, and VMware.
• การถ่ายโอนข้อมูลรวดเร็ว: Utilizes USB 3.2 for lightning-fast data transfer speeds, up to 160MB/s Read and 143MB/s Write speeds for HDD models.

Figure 2: Illustration of data transfer speeds for HDD, showing up to 160MB/s read and 143MB/s write speeds.

Figure 3: Detail showing the secure microprocessor, epoxy coating, and wear-resistant keypad, highlighting the device's robust security features.

Figure 4: The iStorage diskAshur2 shown with water splashes, illustrating its IP56 dust and water resistance.

คู่มือการติดตั้ง

Follow these steps to set up your iStorage diskAshur2 for the first time. It is crucial to follow these instructions carefully to ensure proper functionality and security.

1. การเชื่อมต่อเริ่มต้น: Connect the diskAshur2 to a USB port on your computer or compatible device. The device will power on.
2. Setting Your PIN: Upon first use, you will need to set a new Administrator PIN. Refer to the detailed instructions in the official user guide for the exact sequence of button presses. The PIN must be between 7 and 15 digits.
3. การจัดรูปแบบ (ไม่บังคับ): Depending on your operating system and intended use, you may need to format the drive. For Windows, use Disk Management; for macOS, use Disk Utility. Ensure you select the appropriate file system (e.g., NTFS for Windows, HFS+ or APFS for macOS).
4. First Unlock: After setting the PIN, enter your newly created PIN and press the unlock button. The drive should unlock and become accessible.

Note: Some users have reported initial setup can be complex. If you encounter difficulties, refer to the คู่มือผู้ใช้อย่างเป็นทางการ (PDF) or contact iStorage support.

คำแนะนำการใช้งาน

Once set up, operating your diskAshur2 is straightforward.

1. การปลดล็อคอุปกรณ์:

   Connect the diskAshur2 to your computer's USB port. Enter your 7-15 digit PIN using the integrated keypad and press the unlock button (key icon). The drive will unlock and be ready for use within seconds.

2. การโอนย้าย Files:

   Once unlocked, the diskAshur2 functions as a standard external hard drive. Drag and drop files, or copy and paste them to and from the drive. All data transferred is encrypted in real-time.
3. การล็อคอุปกรณ์:

   To secure your data, press the lock button (padlock icon) on the keypad. The device will immediately lock and encrypt all data. The diskAshur2 also automatically locks when disconnected from the USB port or after a period of inactivity (configurable via settings).

การซ่อมบำรุง

The diskAshur2 is designed for durability and security. Follow these guidelines for optimal maintenance:

• การป้องกันทางกายภาพ: The device is IP56 certified, meaning it is protected against dust ingress and powerful water jets. While robust, avoid submerging the device in water or exposing it to extreme conditions.
• ส่วนประกอบที่ปลอดภัย: Internal components are encased in epoxy resin, making physical tampering extremely difficult without damaging the drive. Do not attempt to open the device.
• การทำความสะอาด: ใช้ผ้าแห้งเนื้อนุ่มเช็ดทำความสะอาดภายนอก หลีกเลี่ยงน้ำยาทำความสะอาดที่มีฤทธิ์กัดกร่อนหรือตัวทำละลาย

Figure 5: The iStorage diskAshur2 shown alongside its protective carrying case, emphasizing its portability and protection.

การแก้ไขปัญหา

If you encounter issues with your diskAshur2, consider the following common problems and solutions:

• Device Not Appearing in File นักสำรวจ/นักค้นหา:

  Ensure the device is properly unlocked (solid green light). If it is unlocked but not appearing, try connecting to a different USB port or a different computer. Verify that your operating system's Disk Management (Windows) or Disk Utility (macOS) recognizes the drive, even if it's unformatted or unallocated.

• Device Locks After Incorrect PIN Attempts:

  The diskAshur2 has built-in protection against brute-force attacks. After a certain number of consecutive incorrect PIN entries, the device will enter a deadlock frozen state, rendering it temporarily unusable to protect data. Refer to the full user manual for recovery procedures, which may involve resetting the device (note: resetting typically erases all data).

• Connectivity Issues (e.g., Disconnects Frequently):

  Ensure the USB cable is securely connected. The integrated USB cable is short; using USB extension cables or hubs not rated for USB 3.0 data transfer can cause instability. Connect directly to a high-speed USB 3.0 port if possible.
• ความเข้ากันได้กับ macOS:

  While compatible with macOS, some users have reported issues with unlocking or consistent recognition. Ensure your macOS is up to date. If issues persist, try connecting to a Windows PC to verify basic functionality, then re-attempt on macOS. Formatting the drive specifically for macOS (e.g., APFS or HFS+) might resolve some issues.

For more detailed troubleshooting steps or persistent issues, consult the คู่มือผู้ใช้อย่างเป็นทางการ or contact iStorage technical support.

ข้อมูลจำเพาะ

การรับประกันและการสนับสนุน

For detailed warranty information, please refer to the documentation included with your product or visit the official iStorage website. iStorage provides technical support for their products.

• คู่มือผู้ใช้อย่างเป็นทางการ: A comprehensive user guide is available in PDF format: ดาวน์โหลดคู่มือผู้ใช้ (PDF).
• ติดต่อฝ่ายสนับสนุน: For technical assistance, product inquiries, or warranty claims, please visit the iStorage official webเว็บไซต์สำหรับรายละเอียดการติดต่อ