คู่มือผู้ใช้ระบบอินเตอร์คอมวิดีโอ Wi-Fi Dahua DHI-KTW02

1. บทนำ

The Dahua DHI-KTW02 is a comprehensive Wi-Fi video intercom system designed to enhance security and communication for villas and apartments. This kit includes a DHI-VTO2311R-WP Wi-Fi Villa Door Station and a DHI-VTH2621G-WP IP Indoor Monitor, enabling two-way video calls, remote access via a mobile application, and various security features.

2. สินค้าหมดview

2.1 ส่วนประกอบ

• DHI-VTO2311R-WP Wi-Fi Villa Door Station
• DHI-VTH2621G-WP IP Indoor Monitor
• Power Plug (Optional, depending on power method)
• Power Adapter (Optional, depending on power method)
• Alarm power ribbon cable (included with Indoor Monitor)
• Rain cover (included with Door Station)
• Mounting Bracket (included with Indoor Monitor)

2.2 คุณสมบัติหลัก

DHI-VTO2311R-WP Wi-Fi Villa Door Station:

• การออกแบบที่บางเฉียบ
• Durable PC and ABS material for indoor and outdoor use
• 1/2.8" 2-MP HD CMOS camera
• Two-way video call functionality with indoor monitors
• Ability to check video and voice messages from visitors on the indoor monitor
• Remote video call and unlocking via mobile application
• IR illumination for night vision and automatic Wide Dynamic Range (WDR)
• Integrated Wi-Fi connectivity
• ระดับการป้องกันฝุ่นและน้ำ IP65
• H.264 and H.265 video compression support
• Unlock function using an IC card
• รองรับการจ่ายไฟผ่านอีเธอร์เน็ต (PoE)

DHI-VTH2621G-WP IP Indoor Monitor:

• 7" TFT capacitive touchscreen with 1024 × 600 resolution
• 6-channel alarm input and 1-channel alarm output
• Integrated Wi-Fi connectivity
• Standard Power over Ethernet (PoE) support
• Monitoring capabilities for outdoor station and IP cameras (IPC)
• H.265 and H.264 video decoding

3. ข้อมูลจำเพาะ

3.1 DHI-VTO2311R-WP Wi-Fi Villa Door Station

3.2 DHI-VTH2621G-WP IP Indoor Monitor

3.3 มิติ

4. การตั้งค่าและการติดตั้ง

This section provides general guidelines for setting up your Dahua DHI-KTW02 video intercom system. For detailed wiring diagrams and specific mounting instructions, please refer to the full product manual (if available) or consult a professional installer.

4.1 System Application Overview

4.2 แหล่งจ่ายไฟ

• Both the Door Station (DHI-VTO2311R-WP) and the Indoor Monitor (DHI-VTH2621G-WP) support Power over Ethernet (PoE) for simplified wiring.
• Alternatively, the Door Station can be powered by 12–33 VDC, 1 A, and the Indoor Monitor by 12 VDC 1A. An optional power adapter may be used if PoE is not available.
• ตรวจสอบให้แน่ใจว่าได้จ่ายไฟอย่างเสถียรให้กับทั้งสองอุปกรณ์

4.3 การเชื่อมต่อเครือข่าย

• Both devices support Wi-Fi (IEEE 802.11b/g/n, 2.4 GHz) for wireless network connectivity.
• Each unit also features a 1 × RJ-45 10/100 Mbps Ethernet port for wired network connection, which is recommended for stable performance and PoE power.
• Configure network settings via the Indoor Monitor or web interface for the Door Station.

4.4 การติดตั้ง

• Both the Door Station and Indoor Monitor are designed for surface mount installation.
• Use the included mounting bracket for the Indoor Monitor.
• The Door Station comes with a rain cover for outdoor protection.
• Ensure proper placement for optimal camera view and audio communication.

4.5 การกำหนดค่าเริ่มต้น

• Follow the on-screen prompts on the Indoor Monitor for initial setup.
• Download the official Dahua mobile application (DMSS) from the App Store or Google Play for remote access and control.
• Pair the Door Station and Indoor Monitor with the mobile app for full functionality.

5. การดำเนินการ

5.1 Two-Way Video Call

• When a visitor presses the call button on the Door Station, the Indoor Monitor will ring and display live video.
• Answer the call from the Indoor Monitor or the linked mobile application to initiate two-way audio and video communication.

5.2 การปลดล็อกประตู

• Unlock the door remotely from the Indoor Monitor during a call.
• Use the mobile application to unlock the door from anywhere with an internet connection.
• The Door Station supports unlocking via IC card. Up to 3000 cards can be managed.

5.3 Message Recording and Snapshot

• If an SD card (max. 256 GB) is inserted in either the Indoor Monitor or Door Station, the system can automatically take snapshots or record videos of visitors.
• Visitors can leave video or voice messages if the function is enabled and an SD card is present.

5.4 โหมดห้ามรบกวน (DND)

• The Indoor Monitor allows setting a "Do Not Disturb" period to silence incoming calls.

5.5 ฟังก์ชั่นปลุก

• The Indoor Monitor has 6 alarm inputs and 1 alarm output, allowing integration with other security sensors.
• Both units support SOS alarm functionality.
• The Door Station includes anti-tamper alarm features.

6. การบำรุงรักษา

• การทำความสะอาด: Use a soft, dry cloth to clean the surfaces of both devices. Avoid abrasive cleaners or solvents. For the touchscreen, use a screen-safe cleaning solution if necessary.
• สภาพแวดล้อม: Ensure the devices operate within their specified temperature and humidity ranges (Door Station: –40 °C to +60 °C, 10%–90% RH; Indoor Monitor: –10 °C to +55 °C, 10%–95% RH).
• อัพเดตเฟิร์มแวร์: Regularly check for and install firmware updates to ensure optimal performance and security. These are typically available through the mobile app or Dahua's official webเว็บไซต์.
• การจัดการการ์ด SD: If using an SD card for recording, periodically review และจัดการ foo ที่เก็บไว้tage to prevent the card from filling up. Replace the SD card if it shows signs of degradation.
• การตรวจร่างกาย: Periodically inspect the devices for any signs of damage, loose connections, or obstructions to the camera or microphone.

7 การแก้ไขปัญหา

ปัญหาทั่วไปและวิธีแก้ไข:

• ไม่มีไฟฟ้า:
  • Verify that the power supply (PoE or DC adapter) is correctly connected and providing power.
  • If using PoE, ensure your network switch or injector is PoE-enabled and functioning.
• No Video/Audio during Call:
  • Check network connectivity for both the Door Station and Indoor Monitor. A stable Wi-Fi or wired Ethernet connection is crucial.
  • Ensure the camera lens and microphone/speaker are not obstructed.
  • รีสตาร์ทอุปกรณ์ทั้งสอง
• Cannot Unlock Door:
  • Confirm the lock mechanism is correctly wired to the Door Station's lock control port.
  • Ensure the IC card is properly registered and presented within the reading distance (0-3 cm).
  • Check app permissions and connectivity if unlocking via mobile.
• ปัญหาการเชื่อมต่อ Wi-Fi:
  • Ensure the Wi-Fi signal strength is adequate at the device locations.
  • Verify correct Wi-Fi password and security settings (WPA/WPA2, WPA-PSK/WPA2-PSK).
  • Consider using a wired Ethernet connection for improved stability.
• Mobile App Connection Problems:
  • ตรวจสอบให้แน่ใจว่าอุปกรณ์เคลื่อนที่ของคุณมีการเชื่อมต่ออินเทอร์เน็ตที่เสถียร
  • ตรวจสอบว่าแอปได้รับการอัปเดตเป็นเวอร์ชันล่าสุดแล้ว
  • Check if the Door Station and Indoor Monitor are properly registered and online in the app.

8. เคล็ดลับผู้ใช้

• กำลังไฟฟ้าที่เหมาะสม: While both devices support Wi-Fi, using Power over Ethernet (PoE) via an RJ45 cable can provide a more stable network connection and reliable power supply, especially for the Door Station.
• SD Card for Recording: To utilize the auto snapshot and video message features, ensure a Micro SD card (up to 256 GB) is inserted into either the Indoor Monitor or Door Station. This allows for recording visitor interactions.
• การรวมแอพมือถือ: Maximize convenience by fully setting up the mobile application (DMSS). This enables remote video calls, door unlocking, and monitoring from anywhere.
• DND Scheduling: Utilize the Do Not Disturb (DND) mode on the Indoor Monitor to schedule quiet times, preventing unwanted interruptions.

9. การสนับสนุน

For further assistance, technical support, or warranty information, please contact your vendor or refer to the official Dahua Technology website. Ensure you have your product model number (DHI-KTW02) and serial number ready when seeking support.

10. วิดีโอผลิตภัณฑ์view

ชมวิดีโอนี้เพื่อดูภาพรวมview of the Dahua DHI-KTW02 system and its components.