คู่มือการใช้งานกล้อง IMOU Cruiser SE+ Outdoor PTZ Wi-Fi

การแนะนำ

This manual provides detailed instructions for the installation, operation, and maintenance of your IMOU Cruiser SE+ Outdoor PTZ Wi-Fi Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. The IMOU Cruiser SE+ offers advanced surveillance features including 360° panoramic pan & tilt, smart color night vision, two-way audio, and AI human detection, all housed in a weatherproof design.

เนื้อหาแพ็คเกจ

ตรวจสอบว่ามีส่วนประกอบทั้งหมดอยู่ในแพ็คเกจของคุณ:

• กล้อง 1x
• 1x ยึด
• 1x ขั้วต่อกันน้ำ
• 1x แม่แบบการติดตั้ง
• อะแดปเตอร์ไฟฟ้า 1x
• 1x คู่มือเริ่มต้นใช้งานอย่างย่อ
• ชุดเกลียว 1x

ข้อมูลจำเพาะ

การตั้งค่า

1. Power Adapter Selection

Ensure you select the correct power adapter for your region:

• US Plug Adapter (2 Pin Flat Pin): For United States, Canada, most North and South American Countries, Japan, Philippines, Thailand, etc.
• EU Plug Adapter (2 Pin Round Pin): For most European Countries, most African Countries, most Middle East Countries, South Korea, Chile, etc.

2. App Installation and Camera Connection

1. ขั้นตอนที่ 1: Scan the QR code provided in the Quick Start Guide or search for "Imou Life" in Google Play Store (Android) or Apple App Store (iOS) to download and install the application.
2. ขั้นตอนที่ 2: Run the Imou Life App and register an account for first-time use.
3. ขั้นตอนที่ 3: เชื่อมต่อกล้องเข้ากับแหล่งจ่ายไฟโดยใช้อะแดปเตอร์แปลงไฟที่ให้มา
4. ขั้นตอนที่ 4: Wait for the camera to boot up. The camera indicator light will flash green when ready.
5. ขั้นตอนที่ 5: Follow the in-app instructions to finish adding your camera.
   • บันทึก: If you have more than one camera, repeat Step 5 for each additional camera.
   • If the Wi-Fi network has changed or the indicator status is incorrect, reset the camera and repeat Step 5.

3. วิธีการติดตั้ง

The Cruiser SE+ camera can be installed in various outdoor locations:

• ติดผนัง: Securely attach the camera to a wall using the mounting bracket and screws.
• ติดเสา: Attach the camera to a pole, ensuring a stable and secure fit.

คำแนะนำการใช้งาน

1. Panoramic Pan & Tilt (360° Coverage)

The camera supports 0°~340° horizontal rotation (pan) and 0°~90° vertical rotation (tilt). Use the Imou Life app to remotely control the camera's movement, providing a full 360° view of your monitored area.

2. เสียงสองทาง

Utilize the built-in speaker and microphone with echo cancellation to communicate with people or pets near the camera directly through the Imou Life app. This feature allows for real-time interaction.

3. Smart Color Night Vision

The camera features advanced night vision technology, including smart color night vision, allowing it to capture clear, full-color video even in complete darkness up to 30 meters (98 feet). This helps in identifying details that might be missed in black and white footage.

4. AI Human Detection & Smart Tracking

The camera uses powerful image processing to accurately detect human targets, reducing false alarms from animals or moving objects. With Smart Tracking, the camera can automatically follow detected human movement within its field of view.

5. Video Recording and Real-Time Notifications

The Imou Life app allows you to:

• Record and Capture: Review, save, and share video recordings and captured photos at any time.
• การแจ้งเตือนแบบเรียลไทม์: Receive instant photo notifications on your smartphone or tablet for detected events, keeping you informed about activities at home.

6. การเชื่อมต่อเครือข่าย

The camera is equipped with dual antennas to provide stronger and more stable Wi-Fi signals, minimizing signal loss and ensuring reliable connectivity. It also includes a 100Mbps Ethernet port for wired connections.

7. Smart Home Platform Integration

The IMOU Cruiser SE+ camera is compatible with smart home platforms like Imou Life and Alexa, allowing for integrated control and monitoring within your smart home ecosystem.

การซ่อมบำรุง

• การทำความสะอาดปกติ: ทำความสะอาดเลนส์และตัวเรือนกล้องเป็นระยะด้วยผ้านุ่มๆamp cloth to remove dust and dirt, ensuring clear image quality.
• อัพเดตเฟิร์มแวร์: Check the Imou Life app regularly for firmware updates to ensure your camera has the latest features and security enhancements.
• ตรวจสอบการเชื่อมต่อ: ตรวจสอบให้แน่ใจว่าการเชื่อมต่อไฟฟ้าและเครือข่ายทั้งหมดมีความปลอดภัยและไม่มีความเสียหาย
• การปกป้องสิ่งแวดล้อม: While IP66 rated, avoid directing high-pressure water jets directly at the camera.

การแก้ไขปัญหา

1. Changing Wi-Fi Network / Moving Camera

If you change your Wi-Fi network or move the camera to a new location:

1. Check if your camera has an Ethernet port and if you have an Ethernet cable.
2. If yes, power on your camera and connect it to your router with the Ethernet cable. Wait until the LED turns stably blue, indicating Internet access. Then, log in to your Imou account, find your IPC on the "Device" page, go to its settings page, tap "Wi-Fi Config," and connect it to your new Wi-Fi.
3. If your camera has no Ethernet port or you don't have a cable, reset your camera to factory default, then set up your camera with the new Wi-Fi.

2. Not Receiving Alarm Messages

To receive alarm messages:

1. Click the enable button in the upper right corner of the picture in the channel of the main page.
2. If it says "Failed to subscribe," ensure the following configuration: Receive notifications from the APP. Enable Imou Notifications via "Settings" -> "Notifications" on your iPhone and "Me" -> "Settings" -> "Notice" on the Imou App.
3. Enable Event in the device. For motion detection, the event should be enabled and the time schedule should be valid.
4. Make sure the device is connected to the Internet.
5. After successfully subscribing, you will receive the message.

3. Black Image at Night

If the image is all black at night:

• เหตุผลที่ 1: IR LED didn't light up.
• เหตุผลที่ 2: ICR didn't switch to night mode.
• เหตุผลที่ 3: Objects are too far away from the camera.

สารละลาย:

• If the IR LED did light up, but you cannot hear "KA" and the image is still all black, there might be something wrong with the ICR.
• For consumer cameras, the IR distance is less than 10m (different between different models), so you cannot see too far away at night.

4. App Says "Failed to Bind"

If the app displays "Failed to bind," it means your device is already successfully connected to your Wi-Fi, but failed to add the device to your Imou account. Double-check if your router is connected to the Internet and try again. The most common reason is an unstable Internet connection.

5. Adding Camera to a New Imou Account

For security reasons, one camera can only be bound to one Imou account. To add your camera to a new account, you must first delete it from the previous account. Two methods to delete the camera from your account:

1. วิธีที่ 1: ไปพรีฯview page, then click the gear icon on the top right corner, go to the device settings page, slide to the bottom, then delete the device.
2. วิธีที่ 2: Click "Me" -> "My Device" -> select the corresponding device -> slide to the bottom -> "Delete Device."

6. SD Memory Card vs. Cloud Storage

Understanding storage options:

• การ์ด SD: Requires using a computer to read the history monitoring screen. When the memory card is full, it will automatically delete old recordings and start a new round. Ensure you save important data in time.
• การเก็บข้อมูลบนคลาวด์: A value-added service. New devices typically receive a 7-day free trial. You can view the history monitoring screen directly in the app. After the trial, you can subscribe. Records are automatically deleted after 3 or 7 days (depending on the plan) if not saved.

เคล็ดลับสำหรับผู้ใช้

• When setting up multiple cameras, add them one by one following the app's instructions.
• If your Wi-Fi network changes or the camera's indicator light shows an error, reset the camera and re-add it to the app.
• For optimal night vision, ensure there are no obstructions close to the camera that could reflect IR light.
• Consider subscribing to cloud storage for convenient access to recordings and to avoid manually managing SD card space.

การรับประกันและการสนับสนุน

IMOU provides comprehensive after-sales support to ensure your satisfaction.

• ระยะเวลาจัดส่ง: Most items are shipped within 48 hours.
• การรับประกัน: Most products come with a 1-year warranty from the store.
• การสนับสนุนเฟิร์มแวร์: Firmware updates are supported for at least 2 years, with cessation on 2027/12/31. After this date, no further firmware updates (including security updates) will be maintained, and security vulnerability reports may no longer be responded to for such products. Hardware issues will continue to be supported under warranty.
• การสนับสนุนทางอีเมล์: service.global@imoulife.com

Call Center Information:

For specific regional support, please refer to the contact details below:

หมายเหตุสำคัญ

Firmware Support Period: The support period for firmware is at least 2 years, with the day of firmware update cessation being 2027/12/31. After this date, IMOU will no longer maintain any firmware updates (including security updates) for these products, and may no longer respond to security vulnerability reports for such products. However, IMOU will continue to provide after-sales service for any hardware issues with the product, as long as it is still supported by the warranty policy.

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