คู่มือการใช้งานและคำแนะนำสำหรับผู้ใช้ i.safe MOBILE

i.safe มือถือ GmbH is a global expert in the development and production of mobile communication devices for use in explosion-hazardous areas. Based in Lauda-Koenigshofen, Germany, the company engineers robust, high-performance smartphones, tablets, and peripherals designed to meet strict international safety standards, including ATEX, IECEx, and NEC.

With a focus on safety and innovation, i.safe MOBILE products are built to withstand extreme environments while offering modern Android-based functionality. Their portfolio serves industries such as oil and gas, chemical processing, and pharmaceuticals, ensuring reliable communication in Zone 1/21 and Zone 2/22 hazardous locations. The company also offers comprehensive support and service to ensure the longevity and compliance of their safety devices.

• Where can I download user manuals for i.safe MOBILE devices?

  Current operating manuals, EU declarations of conformity, and safety instructions can be downloaded from the i.safe MOBILE support download center at www.isafe-mobile.com/en/support/downloads.

• How do I contact i.safe MOBILE for repairs?

  If your device malfunctions or requires repair, you can contact the repair service via the support page at www.isafe-mobile.com/en/support/service or email support@isafe-mobile.com. Do not attempt to open or repair explosion-proof devices yourself.

• What safety certifications do i.safe MOBILE products generally hold?

  Most products are certified for use in explosion-hazardous areas such as Zone 1/21 and 2/22, complying with ATEX, IECEx, and NEC standards. Always check the specific device manual for exact certification details.

• Can I replace the battery in my i.safe MOBILE device myself?

  Battery replacement depends on the specific model. Some intrinsically safe devices allow battery replacement, but it must often be done outside of hazardous areas using approved parts. Refer to your specific model's manual for safety instructions regarding batteries.